Behavioural Intelligence
The most expensive gap in your company is the one no one measures.
Signal Labs turns the gap between what you say, do, and are believed to be into a single number, the Coherence Index, the leading indicator of trust, execution, and retention. Read by the coaches who close it.
The terrain of identity
52%Coherence · Fractured
Stated: Fighter·Perceived: Maker·Lived: Ally
A sample brand, read three ways. It says Fighter, it’s seen as Maker, it lives as Ally. Widest divergence: Ally.
Every leader tells three stories
What they say, what they do, and what their people therefore believe. So does every team. So does every company, which is only its people. Trust, execution, and retention all live or die in the gap between the three. That gap has never been measured. We do. We call it Coherence.
What it says. The strategy, the deck, the values on the wall, the all-hands.
What your stakeholders believe. The version that lives in your staff, your execs, and your frontline, whether you authorized it or not.
What it actually does. The decisions made on an ordinary Tuesday, at the counter and in the room.
The Coherence Index
One number a board will actually track.
Not a survey score that decays in a drawer. The Coherence Index is a leading indicator of trust, execution, and retention, benchmarked against peer organizations, tracked as it closes. The line item that has always been missing from the income statement.
28%
of managers can list their company's top three priorities. The stated story rarely survives the trip to the people inside. (MIT Sloan)
~$9T
a year, the global cost of disengagement, mostly people who stopped believing what they were told. (Gallup)
70–90%
of acquisitions fail to create the value that justified the price, usually a culture or identity misread.
We arm the people who do the work
We are a research company, not a consultancy. The breakthroughs happen in rooms we are never in, run by the coaches and HR leaders we equip to lift trust, execution, and retention.
We make the instrument
A research company. We build the behavioural-intelligence tools and the measurement behind the Index. We never run the workshop.
Coaches wield it
Certified executive coaches deploy the read, run the debrief, and carry it into the leadership teams they already advise.
L&D measures what moved
The Coherence Index gives People and Talent leaders the one number they have never had: proof a development investment changed something.
The method